Ombudsperson at Kateel Ashok Pai Memorial College.
The college appointed Prof Huchaiah Retd. Professor in Political Science as an Ombudsperson to address student grievances, as mandated by the University Grants Commission (UGC). This role is crucial for ensuring a fair and transparent mechanism for resolving issues faced by students within the college.
Here’s a breakdown of the Ombudsperson’s role and responsibilities:
Key Responsibilities:
Grievance Redressal: The primary function is to hear and resolve appeals against decisions made by the Student Grievance Redressal Committees (SGRCs) within the institutions.
Confidentiality and Impartiality: The Ombudsperson is expected to maintain confidentiality and provide a neutral and impartial platform for students to voice their concerns.
Dispute Resolution: The Ombudsperson facilitates the resolution of conflicts between students and the institution or among students themselves.
Following Regulations: The appointment and functioning of the Ombudsperson are guided by the UGC (Redressal of Grievances of Students) Regulations, ensuring adherence to established procedures.
Time-Bound Resolution: The Ombudsperson is expected to make efforts to resolve grievances within a specified timeframe, typically 30 days of receiving an appeal.
The Ombudsperson works in conjunction with the Student Grievance Redressal Committees (SGRCs) to ensure a comprehensive approach to resolving student issues.
If a grievance remains unresolved by the SGRC, it can be referred to the Ombudsperson for further action.
